Privacy Policy

This Privacy Policy explains how RethinkMAT collects, uses, shares, and protects your personal data.

1. Data controller

  • Controller: RethinkMAT
  • Address: 2 rue Hélène Boucher, 78280 GUYANCOURT, France
  • Contact: contact@rethinkmat.com
  • Phone: +33 1 39 83 85 37

2. Scope of this policy

This policy applies to the website www.rethinkmat.com and related pages we operate. It also covers services reachable from this site (e.g., demo requests, contact forms, newsletter sign-ups).

3. Data we collect

  • Identification & contact data: name, company, role, email, phone (when you submit forms or request a demo).
  • Account & login data: if you create an account on our platform (credentials, profile, usage metadata).
  • Commercial data: subscription details, billing information (processed via secure payment providers).
  • Usage & technical data: pages viewed, device/browser, IP (for security, performance, analytics when enabled).
  • Embedded media data: when you interact with third-party embeds (e.g., YouTube videos), those providers may collect data in line with their own policies.
  • Cookies & similar technologies: see our Cookies Policy for details and choices.

4. Purposes and legal bases

  • Provide and operate the service (account creation, access to database, support) — performance of a contract.
  • Respond to your requests (contact/demo forms, inquiries) — legitimate interest or pre-contractual steps.
  • Analytics and improvement (understand usage, improve features) — consent for non-essential cookies/trackers.
  • Security and fraud prevention (logs, access control) — legitimate interest.
  • Compliance (billing, tax, legal claims) — legal obligation.
  • Marketing communications (newsletters, product updates) — consent with the ability to opt out at any time.

5. Retention periods

We keep personal data only as long as necessary for the purposes above: account and contractual data for the subscription term plus applicable limitation periods; support/request data for the time needed to handle your inquiry; analytics data for a limited period consistent with our Cookies Policy and your choices.

6. Sharing and processors

We may share data with trusted service providers acting on our behalf (hosting, payment, analytics, communication tools, customer support) under data processing agreements. We may also share data when required by law or to protect our rights and users.

7. International transfers

Some providers may process data outside the EU/EEA. Where this occurs, we rely on appropriate safeguards (e.g., adequacy decisions or standard contractual clauses) and implement additional measures when relevant.

8. Security

We apply technical and organizational measures appropriate to the risks (access controls, encryption in transit, backups, least-privilege). No system is perfectly secure; users should also keep credentials confidential and notify us of any suspected misuse.

9. Your rights

Under applicable data protection laws (incl. GDPR), you may exercise the following rights:

  • Access, rectification, and erasure (right to be forgotten)
  • Restriction of processing and objection (including to direct marketing)
  • Data portability (when applicable)
  • Withdrawal of consent at any time (when processing is based on consent)
  • Lodge a complaint with a supervisory authority (in France: CNIL)

To exercise your rights, contact us at contact@rethinkmat.com. We may need to verify your identity before responding.

10. Children’s data

Our services are intended for professional use and are not directed to children. If you believe we have collected data from a minor, please contact us to request deletion.

11. Third-party sites and embeds

Our site may contain links or embedded content from third-party services (e.g., YouTube). These services operate under their own privacy policies. We recommend reviewing their terms before interacting with them.

12. Changes to this policy

We may update this Privacy Policy from time to time to reflect legal, technical, or business developments. When we update it, we will post the new version on this page and update the date below.

13. Contact

  • Email: contact@rethinkmat.com
  • Address: 2 rue Hélène Boucher, 78280 GUYANCOURT, France
  • Phone: +33 1 39 83 85 37

14. Last updated

This Privacy Policy was last updated on 27 August 2025.